The Trust Crisis: Why Digital Services Are Losing Consumer Confidence

17:45 - 26 Nov 2025

According to the Thales Consumer Digital Trust Index 2025, global confidence in digital services is slipping fast. After surveying more than 14,000 consumers across 15 countries, the findings are clear: no sector earned high trust ratings from even half its users. Most industries are seeing trust erode — or, at best, stagnate. In an era..

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